At least a Certificate in Hospitality Management or any related course. Good computer skills (knowledge of hotel systems is an advantage). Ability to multitask and work under minimal supervision. Previous experience in front office, customer care, or a related field is desirable.

Excellent communication and interpersonal skills. Strong customer service orientation and professional grooming standards. Ability to multitask and remain calm under pressure. Positive attitude and strong teamwork spirit. Good organizational and problem-solving skills.